For an International Retail business, we are looking for a :

Retail Store Manager m/f (female preferred)

for their 3 Stores in Accra

These 3 stores are in the Achimota-Spintex ‘axis/ straight line’.

You will be Achimota-based

 

The RETAIL MANAGER Job

Your Job is to manage all aspects of day-to-day store operations to ensure that customers’ and business expectations are met and/or exceeded within the business strategy. You are also responsible for creating brand visibility and managing the same by creating a lasting impression on the Customer.————-

————->>>>>Reports to: General Manager

Direct reports: Assistant Business Manager, Team Lead

Location: Accra, Ghana

 

Job description

• Ensure the outlet is open for business operations as scheduled daily
• Maintain outlet ambience in line with best practices for cleanliness, arrangement, music, and other requirements.
• Induction and training of new associates on policies, procedures, products, and services
• Train and develop team member capabilities for effective service delivery in line with customer, company, and brand expectations
• Daily banking operations in line with cash management policies and procedures
• Develop a local sales strategy in line with global strategy and techniques to enrich the customer’s experience
• Recommend sales strategy in line with local customer behavior and/or trends to ensure that all set sales targets are met
• Monitor delivered merchandise, ensure stock taken is accurate, and maintain reorder levels in line with trends and customer preferences
• Recording daily transactions, daily stock, and financial bank reconciliation
• Inventory & Promotions: Keep accurate records of store goods, sales figures, requests, discounts and markdowns
• Preparing daily, weekly, and monthly reports. May have to submit other unscheduled reports
• Build, manage, and maintain customer database for CRM purposes
• Keep customers abreast of store products, discounts, promotions, and services
• Manage store expenses,avoid waste of company resources, be alert for security breaches like customer theft
• Ensure adherence to the company’s operational policies and procedures
• Ensure the effective, efficient, and prompt delivery of service to internal & external customers
• Effectively manage own team to ensure store/outlet sales targets are met
• Support external consultants/vendors on all store/outlet exercises e.g. stock takes, appraisals, store fit-out, repairs etc
• Identify brand-building areas and execute the same
• Ensure uniformity and consistency of brands in-store
• Travel from time to time to other May Brands stores
• Ensure staff maintain a professional working environment at all times
• Other duties as assigned by management

 

Qualification

• First degree or equivalent education
• Minimum 3 years post National Service work experience with at least 2 in a supervisory or managerial position
• Training on Customer Service, Financial management will be an advantage
• Retail training will be an advantage

 

Skills

• Excellent communication skills
• Service-oriented
• Organized and pays attention to detail
• Proactive and self-leading
• Team player
• Inventory management or willingness to learn
• Accounting skills and/or willingness to learn
• Smart personal appearance
• IT Competence
• Excellent telemarketing skills
• Good team player
• Excellent oral and written communication skills
• Good interpersonal skills
• Enthusiastic, Adaptable, and flexible
• Willing to take on additional responsibility
• Comfortable with Information Technology
• Proficient in MS Word & Excel. Access will be an advantage
• A passion for premium brands

 

SALARY

5-8.000 net (negotiable) + commission

How-to Apply

As a professional, we expect you to follow these instructions

please:

1. Please apply only if you qualify 100% – must  have relevant retail experience and be in a managerial role too
2. Your CV should include justified accomplishments, rather than a generic list of tasks, please.
3. email your cv in WORD FORMAT to: CV at HIREgh dot com (remove the empty spaces) and use “Retail Manager Achimota’ in the subject/title line/header of your email.
4. if you email a PDF file or googleDocs, it means you pay no attention to instructions or you are just forwarding a generic CV
5. Give us your WhatsApp number
6. Tnx

 

A FAIR WARNING

: if you don’t customize your CV don’t expect that it will go through with flying colors and the client will invite you for an interview

 

We are looking forward to receiving your CV and meeting with you this week.

Thank you,

HIREghana

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PS: Please by simply sharing or liking this, you might help a family member/ friend/ colleague/ Church member, to a new job with dignity. We care about that.

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Disclaimer

• We do NOT charge any fees – basically we do NOT work for you; so be extremely polite with us
• We will ignore any application if our instructions are not followed (up).
• We might amend, delete or expire jobs at any time without notification.
• We reserve the right not to proceed with filling the position.
• An application will not in itself entitle the applicant to an interview.
• We only follow up with successful candidates.